Q. What is the difference between a personal appearance and a remote appearance?
A. Not much, the same rules regarding punctuality and conduct apply and a CourtCall Appearance is treated the same way as any other Court Appearance.

Q. Will I be heard first if I am appearing remotely?
A. Typically, the Court will take the cases in whatever order it would normally, whether or not there are CourtCall Appearances on calendar. Generally, there is no required preferential treatment for people making remote CourtCall Appearances.

Q. Why do I have to use CourtCall, why can't I just call the Court directly?
A. CourtCall provides equipment and scheduling services to the Court to allow improved quality on all calls, thus reducing the burden on Courtroom staff and streamlining the process.